Handovers create data gaps
Partners lack agreed time, condition and ownership information. Gaps surface when clients ask.
Transport & logistics
Track assets, handovers and customer information.
Location alone does not solve a logistics workflow. You need orders, condition, ownership and next handover. We connect mobile assets, connectivity, data platforms and applications to existing transport or ERP systems.
Explore industry solutions ↓
Challenges
Where workflows often stall
Devices cannot reliably report everywhere
Countries, coverage, power and movement affect data quality. Continuous mobile connectivity cannot be assumed.
Portals show isolated information
Tracking and order status do not align. Staff open multiple systems to answer a query.
Our solutions
What we deliver
Plan tracking and connectivity
Select hardware and connectivity for countries, battery life and freshness needs. Apps account for gaps, buffering and late events; SIM usage and device status remain manageable.
Service and product details →Connect client and partner portals
The data hub provides state and events to your interface. Order information comes from the system of record. Roles control partner access to assets and records.
Service and product details →Handle enquiries and damage reports
Cases connect customer contact, orders, assets and documented handovers. Automated notifications need reliable data freshness and ownership.
Service and product details →Systems and data
Integration with your operation
Assess countries, tariffs, coverage, batteries, location rights and partner access. Tracking is not a guarantee of uninterrupted real-time data.
- 01Asset and transport order
- 02Device, connectivity and data hub
- 03TMS / ERP and service
- 04Partner and client portal
From our work
International CRM rollouts in logistics
For international logistics companies we have led CRM rollouts with one shared sales process across countries and subsidiaries.
Location and fill level across the IBC lifecycle
BASF Coatings, THIELMANN and NXTGN agreed to jointly develop IBC monitoring. NXTGN provides ibc.digital and develops the product further.
A web application brings together container location, fill level and condition.
Joint press release · 25 April 2023 ↗Implementation questions
Do all assets need the same device?
No. Movement, installation, measurement and maintenance determine selection. Shared data models can connect different devices.
Can partners retain their systems?
Yes, with agreed data and APIs. Define ownership, events and error handling rather than replacing every system.
Which workflows do you want to improve?
Discuss your requirements with process consultants, developers and specialists from our entire expert team.
