Cloud flows
Events, schedules or a click start flows between CRM, ERP, SharePoint and Teams.
Microsoft Power Automate
Automate routine work, with AI where it helps.
We automate approvals, handovers and routine work between your systems. Today AI is almost always involved. It reads documents, routes enquiries and checks data before a flow passes it on. For old applications without an interface we use RPA. Every flow runs monitored and traceable.
Explore functions and applications ↓
Functions
What we deliver with Power Automate
AI in the flow
AI reads invoices and forms, routes emails and enquiries and checks data quality. Exceptions go to a person.
Approvals
Ownership, deputies and deadlines are part of the flow. Every decision stays visible on the record.
Desktop flows for old applications
Where an interface is missing, RPA operates the user interface. We use it deliberately and replace it as soon as an interface exists.
Operations and monitoring
We plan for errors, duplicate events and retries. With NXTGN 365 Care we monitor the flows in operation.
Business applications
Typical use cases for Microsoft Power Automate
Replace legacy applications
When legacy on-premises applications are replaced, Power Automate takes over notifications, approvals and handovers to ERP systems.
Process documents automatically
Orders, delivery notes and invoices are read with AI, checked and created in the target system.
From intake to approval
Request, document and approval belong together. Open tasks stay visible until they are done.
When Azure is better
For high volumes or real time we build the integration in Azure. Power Automate stays for the business teams' workflows.
Architecture
Microsoft Power Automate in your system landscape
This explains the responsibilities. APIs, access and data ownership are agreed for your workflow.
- 01Your teamTriggerEmail, form, schedule
- 02NXTGNAI checkread, route, check
- 03NXTGNFlowRules and actions
- 04Your teamApprovalpeople decide
- 05Your teamTarget systemCRM, ERP, SharePoint
- 06NXTGNMonitoringErrors and retries
delivered by NXTGNyour systems and teams
Requirements and boundaries
Premium connectors and RPA have their own licences. We plan them in so costs match the automation.
Is a flow an agent?
No. A flow follows fixed rules, an agent decides depending on context. We combine both when the process needs it.
When is Power Automate not enough?
For high volumes, complex integrations or real time we build in Azure. Many customers use both.
Who looks after the flows?
A named owner on your side. With NXTGN 365 Care we take over monitoring and operations.
Related topics
Related products and services
Product documentationCloud-Flows ↗Desktop-Flows ↗Editorial review: 12 October 2026. Features and availability can change.
Planning to use Microsoft Power Automate?
Discuss your workflow, existing systems, implementation and operational requirements with us.
