Microsoft Copilot Studio

Build agents that know your work.

With Copilot Studio we build agents for Teams, your website or Microsoft Copilot. They answer questions with your knowledge, complete tasks in CRM and ERP and hand over to your team when needed. Through the MCP interface they also access NXTGN AI CORE securely, without your knowledge leaving the company.

Explore functions and applications ↓
Product view from Microsoft documentation
Microsoft product view with sample data. Interface and functionality depend on version, licensing and configuration. Source and details ↗
Functions

What we build with Copilot Studio

01

Connect knowledge

SharePoint, documents, websites and NXTGN AI CORE. We choose sources by purpose and freshness, not by volume.

02

Actions in your systems

Through connectors, flows and MCP the agent creates records, looks up data and starts processes, with exactly the rights it needs.

03

Conversation and handover

The agent asks follow-up questions and hands over to your team with context. Nobody starts from scratch.

04

Test and operate

Test cases check answers, actions and forbidden paths. After launch we monitor quality and usage.

Business applications

Typical use cases for Microsoft Copilot Studio

Internal assistants

HR, IT or sales no longer answer standard questions themselves. The agent knows the rules and the documents.

Service triage

Enquiries are captured in a structured way and missing details are requested. Service receives the case with context.

Agents with AI CORE

For domain knowledge with ontology and local models, the agent connects to NXTGN AI CORE through MCP. The knowledge base stays with you.

When Foundry is better

For agents with their own logic, many systems or high volumes we build in Microsoft Foundry.

Architecture

Microsoft Copilot Studio in your system landscape

This explains the responsibilities. APIs, access and data ownership are agreed for your workflow.

  1. 01Your teamUsersTeams, website, Copilot
  2. 02NXTGNAgentConversation and handover
  3. 03NXTGNKnowledgeSharePoint, AI CORE via MCP
  4. 04NXTGNActionsConnectors and flows
  5. 05Your teamYour systemsCRM and ERP
  6. 06Your teamYour teamtakes over with context

delivered by NXTGNyour systems and teams

Requirements and boundaries

Copilot Studio is billed by usage. We estimate the costs with your volumes before the start.

How does it differ from Foundry?

Copilot Studio is quicker to build and fits Teams and Microsoft 365 well. Foundry is stronger when agents need their own logic, many systems or high volumes.

Can the agent change data?

Only through approved actions with the right permissions. We also test that forbidden actions do not work.

Can the agent use NXTGN AI CORE?

Yes. AI CORE always includes an MCP interface. The agent asks through it, and the answer comes back with evidence.

Related topics

Related products and services

Product documentationCopilot Studio ↗Editorial review: 12 October 2026. Features and availability can change.

Planning to use Microsoft Copilot Studio?

Discuss your workflow, existing systems, implementation and operational requirements with us.

Tobias Lehmeier
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Tobias Lehmeier

Business processes, Dynamics 365 & Power Platform

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